The UCD factors
This page presents a set of factors which should be addressed by the players involved in the system design, in order to maximize desired system outcomes. This group includes the designers of the device and SW, the designers of the extended socio-technical system e.g. planners of work processes, the experts leading the implementation process, and of course the users (or at least representatives of the users).
The set includes three types of factors:
- Human: related to the individual user;
- Social: related to the relationships between two individuals;
- Organizational: related to the relationships of the individual with the organisation in which he/she
Click here to see the list of factors.